State Farm® Insurance Agent Susan Palkovic

"I was not looking to change carriers. My boyfriend is with them and suggested I try them out for pricing. They were over 100.00 better on car insurance and 30.00 better on my house. I am so excited to save so much money going forward. I am a totally satisfied customer! Christina was great. She was very thorough helping me find the best prices and advising what is needed for my house to save all I can save."

"Spoke to Cristiana about wanting to get a quote! She provided me with various different things add or take super helpful and informative and now I’m getting great coverage on my auto, I would def recommend my family to switch over to State farm with the amount of help! Looking forward to being insured with state farm for the for seeable future"

"Best agency around Great staff Christine is the best"

"Christina White transferred my policies to the Palkovic office for me with ease and no stress for me! She was kind, professional, and knowledgeable."

"I urgently needed a copy of my insurance card which was not found in the glove compartment. I called State Farm Des Plaines office and spoke with Christina White. She right away sent me the copy on my phone. Thank you for your help."

"I had very good experienced with Statefarm. Everyone was very informative, accommodating, and nice. They are very efficient and fast. I recommend it to everybody."

"They are all extremely helpful and never rush my phone calls. Always pleasant and professional. Always answers my phone calls. Always get an answer from them. They contact me if anything is needed or to save me money. My family and I having been with them for many years. You might be able to get cheaper insurance somewhere else but you will never get the quality of quick assistance and help. Do I need to say I am very happy and satisfied with that State Farm office! 6/20/2025 Update: I received a call from this insurance agency where I have my house and car insured. The account representative was so kind and patient with me to go over my house insurance policy. Since I have been insured by them for a long time, I might be underinsured because house values usually goes up in value. Everything she suggested made sense. No high pressure sales, no nagging, no lies at all. Just a nice friendly informative conversation. She was extremely helpful, patient with me! Throughout the years being a customer of theirs, whenever I talked to anyone, I always felt whoever I talked to, I will be treated with professionalism, kindness, and always so helpful to me!"

"Great customer service! Helped out with my business and my vehicle needs!"

"I had a fantastic experience working with Desi at State Farm. From the moment we started, she took her time to walk me through everything thoroughly and made sure I understood all the details. Her patience, professionalism, and genuine care really stood out. Desi made what could have been a confusing process feel simple and stress-free. I truly appreciated how attentive and knowledgeable she was—she didn’t rush anything and made sure all my questions were answered. Highly recommend working with her if you want someone who truly goes above and beyond!"

"Good broker. Easy to get in touch with and helpful."

"Susan is fantastic insurance agent. She is very responsive, knowledgeable about State Farm’s products, available options and helpful at recommendations. Susan’s office is also very helpful and professional. I highly recommend her them for any insurance needs. We have used them for auto, home, rental and other coverage needs."

"Very helpful in switching my insurance for a new car purchase, and saved me money with bundling renters. Thanks for the guidance, Jennifer!!"

"There are very good service in the office in Des Plaines.The Agents are very friendly and helpful.Espessially My Agent Desire.Very Knowledgeable and Attentive Person.I will Highly Refer to Everybody to go to the car insurance office in Des Plained.Thank you."

"I had an great experience with Statfarm. Their team was professional, responsive and made the entire process smooth and stress fee. Thank you for your outstanding support."

"I moved to Illinois from out of state. I called State Farm before my move for condo insurance. I called after my move for auto insurance. Veronica helped me to choose the best coverage for my needs. She was professional and kind and made the process easy. I'm so glad to have this taken care of. Thank you Veronica. Tonia Gore"

"Susan is very personable and helpful. Reviews and explains policies. Susan cares for her clients."

"Efficient. Responsive. Does what she says. What more could you ask for?"

"Muy buena atención y prontas respuestas"

"I would not recommend this agent to anyone. Does not answer the phone, or respond to voicemails or emails. Their is little to no communication from the agent, or office staff, which when you go to the office, or finally get ahold of someone you are welcomed with an attitude."

"I want to think Veronica, for reaching out to me with updates and savings on my policy. Susan palkovic Has a great team working for her thanks for all your help."

"Great customer service and very responsive!"

"Susan has provided excellent Auto, home, personal articles insurance policies for the last 20 years. Her office staff are very knowledgeable and courteous. I highly recommend this agency."

"Han explicado bien cómo trabajan las coberturas."

"great service from Maria"

"professional caring will explain and helpful and available"